iSurvey is an excellent market research tool.
Customer/employ survey is essential for the continual improvement of a growing organization. The iSurvey module is an excellent tool provided by INI Technologies, for gathering useful information about your company's processes and services.
It helps to find out whether your customers and employees are happy with your services, and utilize this information to improve your organization's performance.
Customer survey is the best method to understand their opinions and needs.
INI’s Call Management module helps you register and process all complaints, wishes, requests for information and malfunctions. Your front office processes the calls that can be resolved quickly. If a call requires a specialist, it can be forwarded to your back office or one of your suppliers.