Print this page   PRINT

iVoice - Voice Solutions

 iVoice - Voice Solutions

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.

In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue
INI Technologies offers iVoice the fully integrated Voice Solutions which includes
  • IVR (Interactive Voice Response)
  • Text to Speech
  • Voice Logging
  • Auto Dialers (Supports Analog, ISDN, and IP)
  • IP PABX and IP Phones
Business Verticals: iVoice the interactive voice response system can be integrated with a variety of applications & real time databases and ideal for business verticals for inbound and outbound call handling. We do have hosted and onsite implementation solutions.
  • Logistics Tracking
  • Balance Enquiries
  • Reservation & Enquiries
  • Market Price Indexes
  • Help Desks
  • Call Centers
  • Universities
Upgrade Options: Our Business Partnership with Tata Communications Ltd do also provide
  • International Toll FREE/DID Numbers
  • International VoIP Minutes
  • International TDM Voice Solutions


  • Formstack 1
  • Formstack 1




  • Flexibility of creating call flows and business flows which provides complete flexibility over the business processes and automation policies implementation
  • GUI based Application Generator with its own debugging capabilities.
  • Choose drag and drop functionality without requiring extensive programming projects cost
  • ODBC and other industry standard databases compliant
  • Intelligent call routing based upon skills, priority, and service level
  • Completely automated information retrieval and delivery through multiple medias and channels
  • Advanced networked enterprise voice mail system
  • Touch tone or rotary control
  • Play multiple messages with menu prompts for greetings, announcements, text-to-speech, advertising, speech recognition.


  • Eliminate excessive hold times during busy slots.
  •  Efficient and effective handling of call volumes at most busy times,
  • True enterprise network or stand alone voice mail, automated message delivery and faxing applications with fax on demand
  • Competitiveness requirements by industry to automate outbound inbound call handling processes & increased profits.
  • Global low-cost multilingual customer support
  • Relaxed time for employees to handle more complicated calls
  • Organize and consolidate data and information flow for better reporting purposes.
  • Delivers outbound contact without agent resources
  • Interactive Voice Response self service ensures handling of large volumes of contacts without requiring expensive employee resources and thus, delivers following
  • Timely, automated resolution of customer transactions and customer requests

place for product ad
Name *
Email ID *
Company Name
Phone No *
Enter your Domain name
Comments *
Enter Verification Code

Tell your team, your clients or
your friends about

Your first and last name:  
Your email address:  
Email addresses of your friends/colleagues:  
 (feel free to change or add something personal!):
Enter Verification Code :